Wednesday, December 29, 2010

Job Vacancy at F-Secure Corporation 

F-Secure Corporation protects consumers and businesses against computer viruses and other threats from the Internet and mobile networks. Founded in 1988 and headquartered in Finland, F-Secure has been listed on the OMX Nordic Exchange Helsinki since 1999. The latest news on real-time virus threat scenarios is available at
What’s behind our success? Award-winning products. Record response times. Worldwide partners and resellers. As such, we value highly motivated, talented, committed and ambitious individuals who would like to build your career with us as your success is also our success. If you fit the bill, we welcome you to send your resume to us:

Technical Support Engineer
(Kuala Lumpur - Bangsar South)

  • A Level 3 Technical Support Engineer role in the Support team based in the Kuala Lumpur office supporting international customers.
  • Provide high quality technical support and IT security solutions to F-Secure corporate customers.
  • Perform detailed analysis and deep troubleshooting on customer's case in regards to computer virus infections.
  • Handle escalations and communications from 2nd level to Product Experts & R&D, and vice versa.
  • In-charge of communication with Partners and OEM customers in case troubleshooting.
  • Responsible for creating technical knowledgebase documentations/articles and providing updates.
  • Assist team manager to manage customer complains.
  • Candidate must possess at least a Degree in Computer Science/Information Technology/Engineering (Computer/Telecommunication) or equivalent.
  • Exellent communication skills in English.
  • Minimum 2-3 years working experience in the IT industry or similar role.
  • Experience in contact center is an added advantage.
  • Deep knowledge and excellent understanding of the technical fundamentals on Windows and Linux operating systems.
  • Good experience on either Windows or Linux server administration.
  • Good knowledge in LAN and WAN.
We are looking for the following kind of people:
  • Customer passion and enjoy working with people.
  • Good analytical thinking and fast learner.
  • Able to multitask and be flexible.
  • Self-motivated with leadership skills.
  • Able to work independently and team oriented.
Only shortlisted candidates will be notified.

Job Vacancy at Perbadanan Usahawan Nasional Berha 

Reap Employment Opportunities With Us And Assist Bumiputera Entrepreneurs
Perbadanan Usahawan Nasional Berhad (PUNB), a wholly owned subsidiary of Yayasan Palaburan Bumiputera (YPB) is involved in the development of local bumiputera entrepreneurs in strategic businesses in order to create a dynamic, competent and progressive Bumiputera Commercial and Industrial Community (BCIC). Due to our current expansion plan, PUNB invites qualified, dynamic and result oriented individuals for the following position :

(Kuala Lumpur)

  • Degree or Advanced Diploma in Accounting/ Business Administration/Economy or equivalent.
  • 2 years experience in credit evaluation/monitoring in commercial/development banking sector or related experience, external/internal auditing or accounting in manufacturing/service sector.
  • Proficient in Bahasa Melayu and English language both written and verbal.
  • Knowledge of Islamic products and ICT are added advantages.
  • Good business writing, accounting skills and good business knowledge would be highly advantageous.
  • Knowledge of Companies Act 1965, Corporate Governance, Islamic Financing and accounting softwares are added advantages.
  • A team player with ability to work with minimum supervision, possess good interpersonal skills and initiative, willing to travel outstation.
  • Contract position for a period of 1-2 years with opportunity to be absorbed as permanent staff.
Interested applicants are required to apply online or send your applications by e-mail or send in your detailed resume with a recent passport sized photograph by mail/e-mail to the following address on or before 21 January 2011

Human Resource & Administration
Perbadanan Usahawan Nasional Berhad
10th Floor, Block 1B, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur e-mail :

Job Vacancy at PAY PAL 
Founded in December 1998, PayPal is a leading global online payment company. With more than 87 million active registered accounts worldwide, PayPal has made it possible for people to pay and get paid online across different locations, currencies, and languages. Responding to the eBay community, which had quickly adopted PayPal as its preferred payment method, eBay Inc. acquired the company in 2002. Since then, PayPal's customer base has grown both on eBay and across e-commerce.
Having built a single global payments engine that has some of the best risk and fraud detection capabilities in the payments industry, PayPal continues to be one of the leading ways to pay online.
Today, PayPal is available in 190 markets, 24 currencies, and is accepted by millions of online merchants around the world. For the latest stories about PayPal, including recent financial performance, visit

Customer Solution Agent


General Summary:
Respond to customer inquiries via telephone communication and email transmission in an efficient and effective manner.  Customer Service Agents support and troubleshoot Product issues as well as assist in determining resolution for customers.  Investigation of customer accounts, transaction logs, bank accounts, bank statements and other customer specific information is used to resolve issues.
Community Support/Resolution Service (60%)
  • Respond to inbound service requests via telephone and email inquiries routed to Customer Support.
  • Assist prospective customers with product information and site navigation in English or Mandarin.
  • Demonstrate the ability to create, add, edit and troubleshoot all products and services provided to customers.
  • Exercise judgment in the examination, interpretation, and decisions concerning the resolution of problems and activities to prevent monetary losses as they relate to product functionality.
  • Research and resolve inquiries verbally and in writing.
  • Accurately record time using the company tools.
  • Accurately record customer trends using the online tracking tool.
  • Perform related duties as assigned.
Feedback (15%)
  • Provide feedback to management regarding necessary changes and updates; including policies, upgrades, and customer care issues.
Knowledge Improvement (15%)
  • Responsible for attending ongoing training and developing knowledge in all areas of the department.
  • Attend company provided training and maintain compliance with all applicable regulations.
Cross Team Support (10%)
  • Develop and maintain cross functional proficiency within selected skill sets. 
  • Bachelor degree or equivalent work experience preferred
  • Experience in an Internet company, financial institution or transaction processor as customer support representative preferred.
  • Experience using Microsoft Office products including preferred: Excel, Word, Outlook, and PowerPoint a must.
  • Customer communication experience (email & phone).
Knowledge, Skills, and Abilities:
  • Strong proficiency with the Internet, including the ability to explain Internet functionality to customers via telephone or email.
  • Experience using Microsoft Office products including: Excel, Word, Outlook, and PowerPoint.
  • Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).
  • Good oral and written English skills.
  • Abilities to work independently while making sound business decisions on case information.
  • Ability to learn and adapt to new technologies
  • Ability to communicate effectively by utilizing active listening and clearly speaking to customer and complaint handling.
  • Ability to communicate effectively via email transmission by utilizing proper grammar and punctuation skills.
  • Ability to develop and maintain professional working relationships with co-workers and peers.
  • Ability to function in multiple telephone and email queues covering several product lines.
  • Well-developed sense of urgency and follow through.
  • The candidate needs to be able to work any shift within a 24 hour period Monday through Sunday.
Working Relationships:
  • Internal: Close working relationships with Supervisor, Team Members, Training, and other departments as needed.
  • External: None 
The above statements are intended to describe the general nature of work being performed by the employees assigned to this classification.  They are not intended to be construed, as an exhaustive list of all the responsibilities, duties, and skills required of employees so classified.
Employees will be required to follow any other job-related instructions and to perform any other job related duties requested by their supervisor.  Associates may also be required to work in excess of normal working hours as workloads and seasonal activities are encountered.

Job Vacancy at TGV Cinemas Sdn Bhd 
TGV Cinemas Sdn Bhd

We are a wholly-owned subsidiary of Tanjong public limited company with interest in the leisure industry. We invite suitably qualified individuals to fill several vacancies of the following position to be based in Kuala Lumpur.

Executive-Business IT
(Kuala Lumpur) 

  • To ensure equipment downtime is minimized and prompt resolution of breakdowns.
  • Develop first level support guide for IT equipment.
  • Analyse requests from users and perform software enhancements as well as provide solutions to ensure minimal disruption to the smooth running of the systems 
  • Liaise with external vendors in terms of work/service deliverables.
  • To ensure proper management of software and IT related licences.


  • Must have experience and knowledge in SQL or other database management software.
  • Adept at conducting research into project-related issues.
  • Able to learn and apply new technologies. 
  • Possess strong written and communication skills and able to communicate with all level of people.
  • Well organised, resourceful and able to work independently 
  • Minimum 25 years old. 

NOTE: The Company offers a competitive remuneration package that commensurate with qualifications and experience, including group term life, hospital and surgical insurance schemes and other fringe benefits.
Interested candidates are also invited to write-in, fax or send your applications online with detailed resume, current and expected salary and a copy of passport-sized photograph to the following address:

Senior Manager - Group Human Resources
TGV Cinemas Sdn Bhd (305598-W)
Level 29, Menara Maxis
Kuala Lumpur City Centre
50088 Kuala Lumpur
Fax No: 03 2381 3209

Job Vacancy at Tupperware Brands Malaysia Sdn Bhd 

OUR PASSION: CHANGING LIVES…….one at a time For over 60 years Tupperware Brands has made a difference in the lives of women and their families around the world by offering independent business opportunity. Tupperware Brands’ operates a family of eight brands in nearly 100 countries worldwide. Traditionally known for providing world-class quality plastic containers for food preparation, storage and serving solutions to millions of households worldwide, today, Tupperware Brands continue to propel forward with the acquisition of several other reknown brands in beauty and personal care, namely BeautiControl, NaturCare, Nuvo, Fuller & SwissGarde. Listed in the NYSE, Tupperware Brands was recently voted #2 in FORTUNE’S MOST ADMIRED COMPANY 2008 (for household products). With the increased product line-up and a change of the Marketing plan, Tupperware Malaysia continues to break new ground with aggressive expansion plans. To support our growth we have the following career opportunities for you:

Business Support Manager
(Selangor - Subang Jaya)

  • Set up of Business Centres in Malaysia.
  • Works with Inventory Division in Stock Management.
  • Works with Customer Service staff in attending to enquiries received/issues faced by Sales Force.
  • Visiting Business Centres.
  • To ensure Business Centre Owners' consignment stacks are well monitored and conduct adhoc inventory checks.
  • To upgrade Business centers' qualities and images and services.
  • To monitor and evaluate the performance of the Business Centre Owners.
  • Conduct yearly stock take at Business Centres.
  • Any other duties as assigned by the superior from time to time.
  • At least a Bachelor's Degree in any discipline.
  • Preferably male.
  • Excellent team player and problem solver.
  • Required skill(s): MS Excel, MS Powerpoint, MS Word.
  • Excellent interpersonal and communication skills with multi-lingual ability.
  • At least 3 year(s) of working experience in MLM / FMCG or related field is required.
  • Must be willing to work in Subang Jaya and possess own transport.
Applicants for all the above positions must be proficient in English. Additional language skills would be an advantage. Please send written applications, together with a detailed C.V. stating current and expected salary, with a recent photograph to: Tupperware Brands
No 6 Jalan SS13/4, Section 13
Subang Jaya Industrial Estate
47500 Subang Jaya Selangor
Fax : 03-56311835

Only shortlisted candidates will be notified.