Job Vacancy in SKALI Group

 

SKALI is an e-business Specialist that unleashes potential and transforms ideas into business results by effectively developing and implementing integral infrastructure, solutions and services. Its core business includes Internet Data Centre operations, web applications and e-business consultancy.

In with our rapid expansion, we are seeking for outstanding candidates to join our team of professionals.

Operations Manager
(Selangor - SKALI Internet Data Centre, UPM, Serdang)

Responsibilities:

To develop and implement operational strategies to meet client’s expectations and achieve quality service deliverables while ensuring service level is met at all times.

1. To manage and monitor operational team’s activities, performance and effectiveness.
2. To assist in developing and maintaining the data center infrastructure that supports service offerings & its clients in accordance to overall strategic plan.
3. Plan and execute operational activities in accordance to objectives set out by head of division strategic plan.
4. Maintain highest professional conduct when dealing with colleagues, clients and partners
5. Provide proactive quality assurance to clients, so as to maintain highest level of satisfaction towards service quality.
6. Communicate and coordinate with the team member to manage the end-users/clients/vendors to report, escalate, and resolve systems problems.
7. To provide support, guidance, expertise to develop and implement policies and procedures related to systems operations.
8. Identify and acquire relevant technologies to support & enhance operation & business objectives, & attend training and to develop relevant knowledge and skills.
9. Execute the liaison with local reseller or teaming partners and/or third party vendors as required for operational effectiveness.
10. To manage the technical team members including assuming responsibility for resource planning, task prioritisation, goal setting, work scheduling, and general team motivation, guidance and counseling.
11. Be a real all-round team player! - perform other related duties as reasonably required to support all other team members within the business to achieve overall business targets, goals and objectives.

Requirements:

• Required language(s): Bahasa Malaysia, English
• At least 6 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in SKALI Internet Data Centre,UPM,Serdang.
• Preferably Managers specializing in IT/Computer - Network/System/Database Admin or equivalent.
• Full-Time positions available.

Interested candidates please submit your application online.

http://spikeup.skali.net.