Job Vacancy at AIG Global Services (Malaysia)

 

AIG Global Services (Malaysia) is an established MSC-status company offering Global Shared Services to American International Group (AIG) companies around the world. These include both Information Technology Services, as well as Business Processing Services. American International Group, Inc. (AIG), world leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. AIG Global Services (Malaysia) has established centers of excellence for many of its services and is staffed with high-caliber professionals. The company values industry standards and aggressively ensures that the services offered are on par with the best globally. AIG Global Services (Malaysia) is CMMi Level 3 certified and our Infrastructure Managed Services follow ITIL Best Practices. We are firm believers in the certification of individuals and will invest in our workforce to ensure that these needs are met. We have an employee centric culture which places value on teamwork, leadership by example, quality, a fun & innovative culture, respect, results and integrity. We seek dynamic individuals who are able to meet the demands of working for global customers with the possibility of international travel.

Junior System Engineer - Permanent Nightshift
(Kuala Lumpur) 

Responsibilities:

• To execute, monitor and batch cycles and print jobs in timely manner.
• To raise trouble ticket and incident reports for all incidents encountered during operations support.
• To escalate to the next level support if incidents can’t be resolved within SLA
• To provide suggestion and recommendations to improve service delivery
• To server as point of contact to communicate and coordinate with vendor and customer for incident reporting and resolution (where necessary)
• Continuously upgrading and learning various skill set required for successful job delivery  and for career advancement.
• Service operation window is permanent night shift 

Requirements:

• Fresh graduates/Entry level applicants are encouraged to apply.
• Full-Time positions available.

To apply: Send in your resume, stating what you could contribute to our team, and how your qualifications and experience fit with the above requirements. Be sure to include contact details for at least two professional and one personal referee and expected remuneration. Please apply via : www.aiggs.com.my

Human Resource Manager AIG GLOBAL SERVICES (MALAYSIA) (formerly known as AIG-Software International JV Sdn Bhd) G-1, Enterprise 1, Technology Park Malaysia Bukit Jalil, 57000 Kuala Lumpur Email : hrm@aig.com